# Inbound group MMS messages sometimes missing country code for one number

**URL:** <https://hub.soprani.ca/t/inbound-group-mms-messages-sometimes-missing-country-code-for-one-number/838>\
**Category:** Issues\
**Tags:** sgx-bwmsgsv2, sgx-premium\
**Created:** [October 13, 2026, 2:16pm UTC](https://hub.soprani.ca/t/inbound-group-mms-messages-sometimes-missing-country-code-for-one-number/838 "2026-10-13T14:16:24Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![gnafuthegreat](https://hub.soprani.ca/user_avatar/hub.soprani.ca/gnafuthegreat/32/17_2.png) [@gnafuthegreat](https://hub.soprani.ca/u/gnafuthegreat)\
**Post date:** [October 13, 2026, 2:16pm UTC](https://hub.soprani.ca/t/inbound-group-mms-messages-sometimes-missing-country-code-for-one-number/838/1 "2026-10-13T14:16:24Z")

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We’ve received reports from customers on both Original and Premium routes of the occasional inbound group MMS message missing the country code on one of the numbers so that a new conversation is created. It doesn’t happen every time a given number sends a message to the group.